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Precision fermentation cheese deserves its day in the retail sun

Authoring the Next Chapter in the Future of Food

September 13th, 2024 Posted by Behavioral psychology, Brand Activism, brand advocacy, Brand Beliefs, brand marketing, brand messaging, Carbon footprint, change, Climate Change, Fermentation, Greenhouse Gas, Higher Purpose, Precision Fermentation, storytelling 0 comments on “Authoring the Next Chapter in the Future of Food”

Is it time for a re-stage?

In 2021 and ’22, nearly every month in the food and environmental trades there was another announcement of a Series “pick the letter” closing as hundreds of millions in capital raise flooded the “start-up” march to glory on the road to solve the future of food.

  • The philosophical underpinnings of this wave of new brands and businesses was based on a profound new, powerful understanding that the food system as we know it is a significant actor in the carbon emission contributions to global warming from agricultural sources.

New technologies promising exact replicas (bioidentical) of animal-based proteins with no taste or eating experience sacrifice operated like magnets, drawing private equity and VC funding right and left as investors labored to spread their risk across a broad swath of promising players. Their hope to land on some commercialization and scaling magic that would amply reward investors who searched for the next Golden Goose headed for the animal-free protein hall of fame.

It often felt like a crusade to save humanity by remaking where food comes from in ways never before imagined. Meanwhile the nascent plant-based meat proteins marketplace was further along its journey and about to explode as Beyond Meat unveiled its now famous claim of “Plant-Based Meat for Meat Lovers” to lure in a non-vegan, larger audience of early adopters. It was an audacious claim of decadent hamburger eating experience but crafted from plants. The other not-so-recognize-able ingredients in this highly processed product would later surface critically as a drag on its healthier premise.

The plant-based protein hype machine in full throat fomented a wave of channel expansion into fast food, mass grocery retail. Of note the rapid moves into mass distribution may have been il-advised when the core audiences of these behemoth retail outlets were populated with consumers driven more so by pocketbook issues than the loftier cries to reduce carbon emissions from food creation.

  • When certain consumer cohorts are less enamored with the environmental goals, they can be more sensitive to the price premium “ouch” and less tolerant of any sacrifices in taste or texture of a food you’ve been in love with for most of their lives. Impact of this on repeat purchase velocity, a prime indicator of stickiness in the core value proposition, became self-evident.

Know thy market?

In a crusade to rapidly change the world’s eating habits, over-reach ensued with large cap CPGs, QSR restaurant chains and other patrons of the mass market love jumping on the plant-based bandwagon to either launch a subpar knock-off product or grab a new menu board item to wave in front of consumers in the midst of a media storm that trumpeted the rise of plant-based solutions as ‘better for you’ – with a side order of less taxing to the environment.

All well and good and yes, the number of consumers who care about sustainability has been rising for years. Still important to consider the core user base for these premium food choices is found in higher income, higher education household zip codes where people are more intrinsically inclined to support the global warming story — while looking past the price premium and not-quite-the-same eating experience. Had the early category moves been more respectful of channel and audience selection, some of the inevitable over-the-cliff fiasco on sales volume draw down might have been avoided.

An eco-system of Confirmation Bias inhabitants drives the future-food ship

The near zero Federal funds rate pushed dollars on the hunt for an investment home in new directions. This coincided with a ramp up in media attention to global warming impacts, and the role agriculture plays in contributing emissions (especially from livestock). The emergence of various technologies like precision and biomass fermentation and cell-cultured protein creation swarmed the decks of a start-up tsunami fueled by ample funding to go around.

Stirring this pot is an eco-system of attorneys, bankers, VC’s, distributors, pundits and alt. protein convention companies all with a stake in the future food pie, helping promote expansion, while simultaneously encouraging new combatants to join the fray. One look at the aggregate logo farm on convention web sites of investors, suppliers, brands and supporting actors promised a form of ‘more is better’ while the line-up to secure capital infusions got longer.

According to the Bureau of Labor Statistics, there are now somewhere in the range of 500,000 new startups every year, much of this an outcome of investment flow and the growing availability of contract manufacturing that lowers the capital cost bar of entry.

Kaboom!

Lots of noise, a friendly media spotlight, ambitious environmental virtue signaling that the future of food was about to flip — all fueled by escalating global emissions and rising temperatures moving at a record busting pace threatening to disrupt life as we know it, especially in the southern hemisphere.

Then poof!

Beyond Meat’s decision to access public markets with a stock offering also created a high level of scrutiny on performance reporting, with cracks in the veneer starting to show as questions swirled about ingredients, processing, taste, cost and whether or not these products were actually better for you. This analysis caught up alongside the erstwhile decisions to jump the new category development shark by entering broad market retail and QSR distribution (too) early. The false positive of rapid volume growth slammed up against a souring media climate and wave of consumers who had less at stake in the plant-based protein promise.

The shift in results met with a media whip that questioned, “is the plant-based meat party over?” The net effect of all this had a dampening impact on all corners of the emerging proteins marketplace, while inflation pushed the cost of money up. Investment slowed and suddenly the emerging brand players were confronted with decisions on mitigating cash burn. Horns pulled inward and the entire innovation train quickly slowed. The push towards market launches with it now moving at golf cart speeds, while the mechanics of survival of the fittest had its way.

Truth remains inescapable

  • Has climate change stopped? No, it is accelerating.
  • Has the repurposing of valued Amazon rainforest for raising livestock reversed? No, it is expanding.
  • Has food somehow become less of a contributor to global warming? No, it continues.
  • Has the promise of proteins made without an animal become less relevant? No, it is an important tech development that deserves to win.
  • Is it conceivable the expanding demand for protein based on world population growth will outstrip the conventional supply system? Yes, we need better, more efficient way to make proteins to nourish a world with 10 billion souls by 2050.

The biggest barrier to successful commercialization of new food tech?

Most will argue it’s the lack of manufacturing infrastructure to make these fermentable proteins at scale to both lower prices to parity with legacy products while producing in sufficient volume to be a reliable, viable replacement. That’s a real challenge. One that desperately calls for government support to speed up the development of fermentation manufacturing capacity. Yet I would counter there’s ample proof that major shifts in technology that impact consumer behavior and perceptions can inadvertently form a stalwart block to change, if not addressed with skill and strategic consideration.

When the capital flow started to slow in emerging brand land, so did the efforts to effectively educate the world about the who, what, how and why of these new food solutions. You can’t just show up one day and say here’s meat and dairy made without an animal that’s not plant-based, but is exactly the same as the animal version only more sustainable.

First question: is that even possible?

Second: How did you do it?

Third: is it safe?

Fourth: will I like the taste?

Fifth: can I afford it?

Sixth: does this mean conventional meat and dairy goes away? What about farmers?

Complicated messages about things people aren’t familiar with runs a chance of falling flat right out of the gate. Perceived risk is a killer of innovations that don’t find early footing. People will not tolerate a substandard experience.

Time for a restage, restart, recommitment to authoring the future of food

The negative baggage trailing plant-based meat is unfortunate. It sent a chilling effect across the entire alt. protein investment landscape. The cooling became circular as shelf presence narrowed while people returned to their traditional food buying grocery list habits.

No, it’s not over by any means. But this whole future of food engine needs a restart. The fundamentals of why it must happen aren’t weaker. That said we’re talking about food here, and food is a uniquely emotional category. The bar for safety, health, taste, texture and cost is higher for anything people put in their bodies.

There needs to be a collective meeting of the minds on how to talk about and romance these new foods in a way that’s respectful of how people behave and make decisions. Too many brand cooks in the messaging kitchen and you have chaos on how the story is told. Organizations like the Precision Fermentation Alliance need proper funding and experienced marketing guidance on how to package and present the story (insight research) about a better way to make proteins, while managing consumer expectations and reservations. No, Founder intuition won’t solve this.

A word to the wise: adapt to changing food culture

Historically, America’s beginnings with a north European immigrant base led by England, Ireland and Germany brought generally brand cuisines to our shores that later collided with America’s industrial complex built on cheap, fast and efficient. What did we get? Fast food, TV dinners, microwaveable meals and industrialized processing. Now comes a sea change…

Live to eat vs. eat to live

A massive makeover in how we view food is in motion, and the emergence of foodie culture once reserved for high income households has democratized with the Food TV network, food trucks, chef driven fast casual, sensory appreciation, and a realization that food is integral to human bonding. Thus, why cuisine exploration, meal preparation, experiences has spawned an unprecedented interest in better ingredients, creativity, craftsmanship and slower paced meals. America’s preoccupation with capitalistic efficiency personified in McDonald’s is evolving with new culinary infusions:

France – croissant and coq au vin

Italy – pasta and prosciutto

Japan – sushi and ramen

Food is an adventure

When we move to the most significant change in where food comes from since agriculture was invented 10,000 years ago, the context we build around food experience walks alongside the important story of sustainability, carbon emissions, natural resource consumption, land use and better farming practices. Ultimately leading with the mouth and heart before head, it is incumbent on future food to embrace the moral static of the right way to live.

People need something to believe in and we can provide that by building a better food world with new rules. Changing behaviors will lead to changes in beliefs. To get to behaviors we would be well advised to cast a net in taste adventures and culinary creativity while being careful to navigate around any perception of mechanized, highly processed, industrial friendly efficiencies. Lean into science and you’ll lose people in a heartbeat. The questions we’ll be tasked to answer: will people rave about the new food products we create? And in doing so will it change their expectations about what’s possible.

You never get a second chance to make a first impression, so how it starts is meaningful. That said the time to start is NOW. Prepping the beachhead won’t happen overnight. Laying track now to get the world comfortable, even looking forward to what’s coming, is essential.

If this discussion got you thinking about the future of food, us the link below to ask questions. If a robust dialogue ensues, we will do a follow-up story.

Looking for more food for thought? Subscribe to the Emerging Trends Report.

Bob Wheatley is the CEO of Chicago-based Emergent. Traditional brand marketing often sidesteps more human qualities that can help consumers form an emotional bond. Yet brands yearn for authentic engagement, trust and a lasting relationship with their customers. For more information, contact [email protected] and follow on Twitter @BobWheatley.

The CEO Bulletin

Trends Impacting Where Your Business is Truly Headed

October 14th, 2021 Posted by Brand Activism, brand advocacy, brand marketing, brand messaging, Brand trust, Carbon footprint, change, Climate Change, climate culture, Differentiation, Emotional relevance, engagement, Greenhouse Gas, Greenwashing, Growth, Higher Purpose, storytelling, Strategic Planning, Sustainability 0 comments on “Trends Impacting Where Your Business is Truly Headed”

Early adopter behavior driving the marketplace

Emergent appreciates our growing CEO and C-suite readership. Our goal is to provide meaningful trends analysis and strategic guidance through the Emerging Trends Report. We are introducing a special series – the CEO Bulletin – intended to inspire new thinking on organization planning and strategy. Should you have a topic you’d like us to cover – drop us a note. Your comments and feedback are always welcome.

Sustainability will be the most important strategic consideration for your company in the coming year, and Higher Purpose will be a key point of differentiation that helps move your performance in the marketplace.

Here’s why.

Sustainability is no longer a tertiary, benign or merely aspirational construct. This strategic imperative is connected to the health and wellbeing of the planet on which we live. Early adopter consumers see conscientious consumption as their flag and are empowered to signal to the world around them that climate-responsible products are their first choice. Half-baked solutions and absence of Climate Footprint and Life Cycle Analysis fundamentals that guide mitigation metrics will be exposed for all to see. These influential consumers are driving expectations, preference and marketplaces.

Being responsive to their Sustainability concerns isn’t just the “right thing to do” it is a source of competitive advantage and a critical point of leverage on the path to growth in marketing, distribution and sales leadership.

  • Imagine the friction consumers are encountering right now because it’s nearly impossible to sort which product is a more sustainable choice at retail. The consumer’s priority is once again ahead of brand performance in the marketplace. Who will be first with the most? How will sustainability impact labeling and retail navigation?

When cultural changes take root, it presages larger shifts in sentiment – leading to momentum deviations that are an immutable guide to strategic investment. What should be at the forefront of your thinking now is the very real potential of ending up on the wrong side of this sea change. Not because the word sustainability is left out of your brand communication lexicon, rather because it is not fully, correctly built out, thus creating real vulnerabilities around greenwashing. People will notice, experts will weigh in, influencers will influence. There will be winners and losers in the “Sustainability Battles”.

Moreover, we have data and proof that fully realized sustainability strategies lead to share growth and sales leadership in your respective category. Why? The same rule applies here: because consumers care about it and support businesses that authentically walk the walk of climate impact mitigation alongside business strategies that clearly, emphatically support authentic sustainability practices. Consumers are watching. Early adopters are showing them what to do. This creates a steamroll effect that leads to category upheaval as smarter brands overtake the laggards and pretenders.

  • Recent research conducted by IRI and the NYU Stern Center for Sustainable Business indicates consumer uptake of sustainability marketed products has remained strong despite the Pandemic. Sustainable brands outperformed conventional alternatives across 36 categories in 2020. The segment achieved 16.8% of total purchases in a banner year for CPG sales. 

Think differently

Sustainability practices should lead business strategy and will have a profound impact on new product launch initiatives. This isn’t just a corporate commitment, it’s an anchor at the street level to differentiation, meaning and value and must be fully baked into marketing planning all the way through to execution.

  • What will your brand voice be on this? What evidence can you provide to the early adopters who know great practices from anything less than that? How is this integrated into your story and narrative? You already know that story-well-told is where all of this begins and takes root.

In a recent report at Pet Food Industry magazine, one quote-able source nailed the conditions squarely:

“Clean label will move into sustainability — how are pet food manufacturers being more conscious of the environment?” said Tammi Geiger, marketing manager U.S. for Oterra, a supplier of natural colors. “How are they producing their products so they are having a positive impact on the planet and even communities? Manufacturers will be asked by their customers to tell their production story and they will therefore put pressure on their ingredient vendors to have sustainability as a main focus. This can be a way to differentiate from other brands as well.”

Purpose is a marketplace imperative

You can see the pattern emerging. Purpose, beliefs and meaning equate to value and preference. The trouble with Purpose is you can’t bolt it on as a marketing message construct. Purpose needs to emanate from why your company exists, what you are doing to empathize with user needs  and how are you adding value to their quality of life in tangible ways.

Sustainability and higher purpose are family, joined forever in a union that showcases how people have changed, what matters and the real drivers of competitive advantage that goes way beyond the features and benefits layered into your products.

You need:

Purposeful brands

Purposeful labels

Purposeful shopping experience

Purposeful supply chain

Purposeful organization

Purposeful employee policies

Purposeful corporate soul

There is a natural tendency to lean in on technology and better mousetrap thinking. To be sure product quality and innovation are key to brand and business health. But the truth of the matter is brand beliefs, values and higher purpose matter even more on the path to success. The world has changed, and you must change with it to remain relevant and resonant.

The chin you lead with

Now more than any other time in the history of business and marketing strategy, uniqueness and differentiation are key to elevating your business above the vast degree of sameness and similarity that exist category to category, retailer to retailer.

Higher Purpose is a differentiator!

This is how your unique company DNA and value system gets wired into the brand narrative in a manner that’s own-able for your organization. It manifests in how your business operates to meet the life-journey aspirations of your customers. Note: you have to truly care about the welfare of the people you serve to make this work.

Our Brand Sustainability Analysis process is designed to optimize this requirement for the very reason it is aligned with consumer preferences and behaviors. The early adopters you encounter are the ones creating influence that drives momentum changes. What becomes popular, noticed and sought after should factor in to your strategic thinking.

  • Purpose is a center-of-bulls-eye concept that works seamlessly into the sustainability recipe as a component of business and brand value.

If fresh perspective and assessment of your sustainability and purpose bona fides would be helpful to your planning, use this link to open an informal conversation with us about your needs. We promise a thorough, complete analysis of competitive advantage at a time when consumer behaviors are changing the game around you.

Looking for more food for thought? Subscribe to the Emerging Trends Report.

Bob Wheatley is the CEO of Chicago-based Emergent, The Healthy Living Agency. Traditional brand marketing often sidesteps more human qualities that can help consumers form an emotional bond. Yet brands yearn for authentic engagement, trust and a lasting relationship with their customers. Emergent helps brands erase ineffective self-promotion and replace it with clarity, honesty and deeper meaning in their customer relationships and communication. For more information, contact [email protected] and follow on Twitter @BobWheatley.

Relevancy drives business growth

Relevancy is Key to Your Brand’s Traction

September 30th, 2021 Posted by Brand Design, brand marketing, brand messaging, Brand preference, brand strategy, Category Design, change, consumer behavior, Consumer insight, Customer Experience, Emotional relevance, engagement, Healthy Living, Higher Purpose, Social proof, storytelling, Strategic Planning 0 comments on “Relevancy is Key to Your Brand’s Traction”

Strengthening your cultural connections is vital to sustainable growth

Why does brand relevance matter so greatly to your 2022 business results? Because it is within relevancy’s sphere of influence that consumers discover both their interest in your brand and a reason to buy. You may believe your product stands resolutely on its own merits – formulation and attributes and all. To a degree it certainly does, however your brand doesn’t exist in a vacuum.

Powerful external forces are at work driving consumer behaviors and preferences. More than ever, people are influenced by:

  • What is popular
  • What is socially agree-able
  • What is on trend culturally

Where does your brand sit in relationship to popular food culture? Current issues and values pressing on the food industry’s future? Brand relevancy is connected to and associated with current culture cues and the symbolism that surrounds it.

Here is our guide to relevance and connection

Brand relationships continue to look more and more like those of the human variety. You are no longer just selling a product. You are marketing deeper meaning, values and beliefs attached to strong cultural influences. Better connections here help more salient brands rise while others less present in these shifting conditions may experience a corresponding decline in their value proposition.

Is your brand engaging in the world around it?

We are witnessing a profound sea change in the path to purchase as consumers look to brands for trusted sustainability stories and tangible efforts to address heightened awareness of a relationship between food/beverage choices and climate impact. Health, wellness and sustainability are key associations for modern food, beverage and lifestyle culture trends.

Is your brand viewed as a positive influence?

What specific actions, policies, behaviors, standards and commitments is your brand making to be at the forefront of these key issues that now dominate the cultural conversation? Is your brand voice up to date, participating in this discourse with credibility and referencing tangible efforts to meet wellness and sustainability expectations?

Is your brand a contributor to users’ lives?

As stated earlier, brand relationships look a lot these days like interactions we have with the people we care about. Thus, why enlightened marketers understand their future is founded on reciprocity. Brands must make a real effort to help consumers overcome barriers, succeed and grow on their life journeys. How is your brand operating as a coach and guide to help users achieve their passions and desires?

Designing for enhanced relevance

Relevancy is achieved through a creative, appealing mix of attitude, behaviors (actions speak louder than words) and appearance. What’s required here is an innovative reappraisal of your brand identity, visuals, voice, actions and symbolism that should be in sync with the cultural dialogue going on right now.

Your brand is the fabric and tether to deeper meaning that provides consumers with an anchor of belief and emotional resonance. Here’s the mix of ingredients that help you dial in brand relevance.

  • How your brand interacts with popular culture – Your strategic game plan
  • Articulating what your brand stands for – Your values and beliefs
  • Why your brand exists – Defining your brand Higher Purpose
  • Engaging where your users spend their time – Your interactions with their micro-communities of influence

Here are three steps you can take right now to bring this thinking to your strategic plans.

  1. Consumer lifestyle insight

You’re interacting with humans not data points. What do you understand about their lifestyle aspirations, needs, wants and concerns? If sustainability is a cultural imperative now, do you know what areas of sustainability readiness they care about the most? Without a foundation of insight into their lives, it’s nearly impossible to find alignment and relevance with who they are, what they want and what they believe.

2. The customer experience journey

Based on a more granular understanding of your users’ aspirations, how should your brand promise and value proposition best be packaged and delivered to meet those needs? Are you monitoring social channels to assess how they’re interacting with you and engaging in your community? First party data is the best resource for reliable understanding of their behaviors.

3. Creative thinking around your future

Based on deep insights into your consumer base and their unmet needs, what new categories can your brand credibly operate in to help solve more problems and cultivate a deeper, more valuable relationship? What new touchpoints can you activate to engage consumers on their journey? Finally, what new tools can you deploy to deliver on the promises you’ve made?

  • Legacy brands can improve their relevance by refreshing and restaging their brand positioning and building connections to current cultural symbols and aligned business behaviors.
  • New and emerging brands can embed this thinking into their go-to-market strategies and the brand narrative they are building.

Once you understand how status and aspiration are defined by your user base, you can go to work finding connections and building trust. Perhaps the most important sea change in our culture is a move towards how consumption decisions impact the world and community around us. It is no longer just what’s good for me, the decision is now also about what’s good for society and for the future world people want to live in.

Emergent is a trend watching, culture defining organization of brand building experts and communications architects. We can help you dial in relevance and gain traction while leveraging the powerful forces of cultural change that influence what people want. The outcome is traction, engagement, relevance, value and business growth.

Use this link to request a complimentary “culture impact assessment” of your category.

Looking for more food for thought? Subscribe to the Emerging Trends Report.

Bob Wheatley is the CEO of Chicago-based Emergent, The Healthy Living Agency. Traditional brand marketing often sidesteps more human qualities that can help consumers form an emotional bond. Yet brands yearn for authentic engagement, trust and a lasting relationship with their customers. Emergent helps brands erase ineffective self-promotion and replace it with clarity, honesty and deeper meaning in their customer relationships and communication. For more information, contact [email protected] and follow on Twitter @BobWheatley.

Losing brand relevance when the consumer evolves

Can a brand remain successful while at odds with its users?

August 3rd, 2021 Posted by Brand Design, brand marketing, Brand preference, brand strategy, change, Culinary inspiration, Culinary lifestyle, Customer Experience, Differentiation, Emotional relevance, food experiences, Food Trend, Healthy lifestyle, Healthy Living, Higher Purpose, Insight, storytelling, Strategic Planning, Transformation 0 comments on “Can a brand remain successful while at odds with its users?”

What happens when the consumer moves on and the brand doesn’t.

The pace of change these days is unsettlingly quick. Pandemic-authored forms of disruption have come hard and fast, supplemented by equally measured swings in consumer behavior, priorities and preferences. The world around us is evolving. Needs are changing. Attitudes and interests are getting a makeover. The pace of marketplace shifts is accelerating.

  • We’ve entered an entirely new era of marketing challenges where consumers move more quickly than brands. This creates fractures in relevance and perceived value as businesses remain anchored to a legacy business model or said more simply, “how we’ve always done it.’

When the consumer’s wants and needs move to another location on the relevance chess board and the brand doesn’t move with them, what happens when the business suddenly finds itself at odds with its user base?

Changes now upon us –

  • Modern food culture has gained new levels of sophistication.
  • What food is and where it comes from is headed towards a bioengineered future.
  • Health and wellness needs are now dominant preference considerations.
  • Sustainability concerns have morphed to focus on climate impacts.
  • Shopping patterns and behaviors are now linked to extraordinary experiences.
  • Safety and security are simmering underneath a cauldron of uncertainty.
  • Brand trust deficits compound while also multiplying perceived risks on the path to purchase.

Challenges that result –

  • Your product portfolio hasn’t advanced to match the consumer’s evolving quality definition and expectation.
  • You’re not looking hard enough at innovation driven by climate outcomes and requiring advanced bioengineering.
  • Your products are not fully in sync with health and wellness lifestyle goals.
  • You are still narrowly focused on clean energy as the platform for sustainability solutions.
  • There’s nothing remarkable and entertaining about shopping your store.
  • You haven’t answered the bellwether safety and security issues swaying your users.
  • You haven’t placed trust creation at the core of your strategic marketing plan.

New brands are stepping into the gap

Where there’s a lingering need, others will step in to fulfill it. The world is ripe for entrepreneurs who wish to serve these evolving needs creating a business environment founded on new definitions of what scale is; value propositions that re-write the rule book on average cost of goods; and what people will pay for entirely new and higher standards of quality. Brand narratives are moving to focus on purpose and values while historic brand stories remain tethered to feature/benefit selling.

When people change, if you don’t change with them, you’re in trouble.

This summer I attended a backyard community barbecue where the entire menu was a trip into Korean culinary culture. It was mesmerizingly good, a welcome departure from hot dogs and burgers, and an eyeopener on flavor interplay between sweet (sauce) and sour (kimchi). The novel ingredients were off the charts delicious and created a learning moment.

The lesson: once people have experiences that alter their world order and concept of what’s important, tastes good or matters to their sense of values and beliefs, it’s nearly impossible to go back to the old behavioral patterns.

Food culture refinement is fueling change

You just know expectations on what great food is like are shifting when more sophisticated menus and unique global taste experiences start showing up at the corner neighborhood bar – gastropubs are getting Michelin stars!! We are awash in cooking competitions, chef authored packaged artisanal foods, fancy meal kits, and preoccupation with fresh local food ingredients that require preparation skills.

As people acquire knowledge and experience, perceptions shift. The lowly Brussel sprout, and veggies generally, enjoy a renaissance as cheffy preparations take this mini-cabbage (same species of plant – the brassica oleracea) sulphur bomb to new heights of flavor transformation with cured meat and high temp roasting to caramelize the leafy exterior. Cooking techniques magically alter a one-time musty vegetal eating experience with deeper umami flavors.  

The American palate is maturing alongside growing enthusiasm for more complex and layered food preparations and menus. Are food brands right there with them helping share the future of food, or mired in a legacy infrastructure of ultra-processed preparations that lean too heavily on fat, sugar and sodium to drive their appeal?

While popping open a bag of potato chips is still a common snack time ritual, people making their own chips from scratch isn’t out of the realm of possibility either. Food culture in America is rapidly evolving with raised expectations for tastes, flavor profiles and gustatory adventures.

When food experience is driven by ingredients

The basic legacy concept behind packaged food solutions is convenience, an effort to reduce or remove preparation from the equation. But what happens when millions of consumers get a taste of the very flavor layering techniques that make chefs the culinary superstars that they are? Lockdowns helped push people to their stoves. It’s hard to go back to standard boxed mac and cheese when you’ve enjoyed the outcome of informed cooking mixing a béchamel sauce with aged gouda and lardons to envelop an elbow noodle in indulgent magic.

It’s even harder to dismiss these developments when observing 12-year-old kids on FoodTV’s “Chopped Junior” show whip out a wine reduction sauce for pan roasted halibut in under five minutes? Suddenly an otherwise neutral, bland tasting fish rises to a new position in flavor town at the hands of a tween. Does this not signal a change in how we see food ideas, expectations on preparations, romance around the possibilities of better food experiences?

Ingredients take center stage in menus. Packaged products with reimagined ingredients not slavishly tied to what’s cheapest have this incredible competitive advantage of being able to tell their product creation story proudly. This is happening at a time when that’s exactly the kind of behind-the-curtain tale consumers want to know.

How to disrupt yourself

One sure-fire way to guide innovation, restaging, re-purposing and reimagining what your brand is on earth to accomplish – is putting the consumer at the center of your strategic planning and product development strategies.

  • This is harder to do than it sounds because businesses often reflexively sit in service of their legacy brick and mortar infrastructure, supply chain traditions and sensibilities around average retail pricing.

When the consumer is willing to pay more for demonstrable upgrades in quality, where is that coming from? It is the very knowledge they’ve acquired through elevated food experiences where they learn about the relationship between better ingredients and better taste – and often healthier food outcomes to boot. The added spend equals sufficient added value.

Every food and beverage brand should be led by food culture anthropologists, scanning for the sea changes at a time when shifts are occurring more rapidly. We’ve reached a point where the consumer will inevitably move on while the brand plays catch-up or suffers relevance declines.

  • When values change and the consumer wants unique, customized higher quality food experiences, you don’t want to find yourself at odds where you end up fighting them to stay put. Sure enough, a new brand will hit the radar to answer their call for quality innovation.

If you want to stay ahead of developing trends, be sure to register here for the Emerging Trends Report. If you’d like to discuss how your brand and business might evolve to stay ahead of food culture changes, use this link to say hello and invite an informal conversation!

Looking for more food for thought? Subscribe to the Emerging Trends Report.

Bob Wheatley is the CEO of Chicago-based Emergent, The Healthy Living Agency. Traditional brand marketing often sidesteps more human qualities that can help consumers form an emotional bond. Yet brands yearn for authentic engagement, trust and a lasting relationship with their customers. Emergent helps brands erase ineffective self-promotion and replace it with clarity, honesty and deeper meaning in their customer relationships and communication. For more information, contact [email protected] and follow on Twitter @BobWheatley.

Climate conscious consumption

Now on Deck: Emergence of Climate-Conscious Consumption

July 12th, 2021 Posted by Brand Activism, brand advocacy, Brand trust, Carbon footprint, change, Climatarian, Climate Change, climate culture, Greenhouse Gas, Greenwashing, Healthy Living, Navigation, Sustainability 0 comments on “Now on Deck: Emergence of Climate-Conscious Consumption”

Mainstream consumers aligning for greater good

Sustainability concerns could not be a hotter topic right now. The temperature continues to rise as consumers learn there’s a connection between their purchase decisions and climate impacts. According to Hartman Group Sustainability 2021 trend research report, the issue was already gaining significant momentum prior to the pandemic. It is virtually on fire now as environmental concerns have become attached to purchase motivations for mainstream consumers — a new form of climate-conscious consumption.

  • To help you determine where your company is on the sustainability and climate readiness continuum, we’ve created a simple self-assessment tool you can access, offered later in this article.

Hartman characterizes this as a form of ‘secular spirituality’ – a moral system that operates as a guide to decision making now focused on the greater good. Consumer sentiment on environmental and social wellbeing therefore should not be underestimated by brand marketers.

Helping drive this cultural sea change is increased media coverage tracing the impact of food and beverage consumption to the environment, personal health, safety and planetary security. This is occurring in parallel with a potent cocktail of climate anxiety and concerns over a legacy of regressive public environmental policies, that now serves to motivate consumer desire for real change.

We’re witnessing a causal link emerge in consumer sentiments between everyday life (I bought a hamburger) and bigger problems ahead (it took 600 gallons of water, increasingly scarce land resources, toxic methane released into the air, and two years to make that hamburger). The growing imperative is urgent action needed to stem the tide and get ahead of global warming impacts on life before our environment reaches a point of no return.

What’s telling is the move from fringe to the center. At one time so called “green” concerns sat on the periphery – important to a narrow audience of climate advocates. Now, this has migrated into the mainstream, likely because people are increasingly confronted with global warming impacts right in their front yard – Seattle at 116 degrees in June? Absolutely historic.

As evidence of this transition: Hartman found that 51% of consumers say they purchase sustainable products specifically because they are better for the environment – that’s up 17 points from 2017 to 2019.

Progressive brands see this and will get ahead of it

What does sustainability and climate readiness look like? How should brands behave in an environment when consumers want to make pound-for-pound comparisons and seek transparency on just how climate positive a brand is?

Carbon footprint is about to become a defining tool in assessing environmental faithfulness. Yet there is no recognized umbrella benchmark for how this should be measured and calculated. Until industry associations coalesce around a standard set of rules for sustainability science and data, its likely to feel a bit like the wild west, with third-party category expert climate sheriffs holding court.

Emergent isn’t standing on the sidelines. We’ve already weighed in on the climate challenge with our Brand Sustainability Solution program. The first-of-its-kind suite of services integrates scientific carbon footprint assessment with consumer insight research to determine which areas of climate positive behavior are most important to a brand’s user base; and marries the outcomes with a suite of marketing communications tools intended to help a company convey its sustainability story and climate policy bona fides.

Our consumer insight research partner, Brand Experience Group, has already completed a study that makes a clear case for the business benefits of strengthening sustainability commitments – and found evidence that failure to do so will create a long-term drag on brand growth and profits.

Shift in responsibility for sustainability action to companies

For years the consensus among consumers was environmental solutions were an individual choice and responsibility. Now that perception has moved and people largely see companies as responsible for creating measurable change, mainly because they are viewed as key actors in the sustainability problem.

Hartman’s research charted the shift on who bears responsibility for sustainability and climate mitigation policies to large corporations. They are on top at 86% followed by government at 71% and individuals now at 58% – down from 73% a few years ago.

This is a moment in time when companies have an opportunity to take a leadership position on a rapidly developing cultural change that will impact their brand value proposition. Five key directional questions to consider:

  1. Have you conducted an independent, third-party Carbon Footprint to better understand climate impacts and to inform mitigation efforts?

2. Have you conducted consumer insight research to better understand how climate and sustainability concerns impact your core users’ behaviors and product choices?

3. Do you have a clear understanding of which sustainability issues (e.g. climate change, pollution of the oceans, animal welfare) are most motivating for your users?

4. Do you have a clear understanding of where your Sustainability efforts rank among competitors in your relevant categories (ahead of or lagging behind)?

5. Are you confident your brands’ sustainability narratives enhance consumer preference and choice?

These and other questions form the guideposts of sustainability and climate readiness. If you’re wondering how your company stacks up on progressive sustainability programs and policies, you can take our simple online assessment questionnaire. In just five minutes we can help you secure a snapshot of where your organization sits today on climate readiness.

Use this link to take the confidential online sustainability readiness questionnaire. Once submitted we will come back to you with a customized outcome report, complete with readiness scoring. Both the questionnaire and follow-up results report are complimentary.

It’s better to know where you are now and be proactive rather than wait for the sustainability boom to drop and find yourself in the unenviable place of reacting and playing catch-up.

Looking for more food for thought? Subscribe to the Emerging Trends Report.

Bob Wheatley is the CEO of Chicago-based Emergent, The Healthy Living Agency. Traditional brand marketing often sidesteps more human qualities that can help consumers form an emotional bond. Yet brands yearn for authentic engagement, trust and a lasting relationship with their customers. Emergent helps brands erase ineffective self-promotion and replace it with clarity, honesty and deeper meaning in their customer relationships and communication. For more information, contact [email protected] and follow on Twitter @BobWheatley.

Collab to solve climate threat

Announcing the First Real Answer to Climate and Brand Sustainability Challenges

June 25th, 2021 Posted by brand strategy, Brand trust, Carbon footprint, change, Climatarian, Climate Change, climate culture, Consumer insight, Food Trend, Greenhouse Gas, Greenwashing, Higher Purpose, retail brand relevance, Sustainability, Transparency 0 comments on “Announcing the First Real Answer to Climate and Brand Sustainability Challenges”

How to successfully address sustainability demands for food, beverage and lifestyle brands and retailers

Food, beverage and lifestyle categories are ground zero in a major culture shift now underway. It will redefine the meaning of sustainability and recast the value proposition for nearly every brand and retailer in the business.

The rapid arrival of a new consumer culture shift demands greater accountability on climate impact and verifiable solutions to greenhouse gas threats. New research confirms not only is this a priority for consumers on the path to purchase, it also has a direct impact on food, beverage and lifestyle brand and retailer growth outcomes. 

Are you prepared – ready to embrace the sea change and reap the rewards from operating consistently with consumer attitude and preference shifts on sustainability?

Download our new report on the first Brand Sustainability Solution. Learn what the future looks like and how to solve the challenges ahead for your brand and business.

FREE DOWNLOAD HERE OF THE BRAND SUSTAINABILITY REPORT

Looking for more food for thought? Subscribe to the Emerging Trends Report.

Bob Wheatley is the CEO of Chicago-based Emergent, The Healthy Living Agency. Traditional brand marketing often sidesteps more human qualities that can help consumers form an emotional bond. Yet brands yearn for authentic engagement, trust and a lasting relationship with their customers. Emergent helps brands erase ineffective self-promotion and replace it with clarity, honesty and deeper meaning in their customer relationships and communication. For more information, contact [email protected] and follow on Twitter @BobWheatley.

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